Learning articles
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Building Currys' ‘Sigh of Relief’ Film Around Accessibility
When Channel 4 challenged brands to make TV ads “inclusive by design” for its 2024 Diversity in Advertising Award, Currys and AMV BBDO answered with ‘Sigh of Relief’ – a single, laugh-out-loud film that puts accessibility front and centre.
Rather than bolt sign-language on afterwards, the team built British Sign Language into the story from day one, working hand-in-hand with Open Inclusion, RNID, RNIB and Deaf co-creators. Through three rounds of focus groups, alongside on-set BSL consultants and audio describers, the team tuned every sigh, sign and sight-loss insight into one seamless 60-second spot that reframes accessibility as a creative superpower – and sets a new bar for every brand’s pre-production playbook.
LBB’s Olivia Atkins spoke to specialists from across the AMV BBDO team to find out what was key to it all coming together.
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Currys and AMV BBDO Celebrate Inclusion with Award Winning Campaign
Currys has launched its 2024 Channel 4 Diversity In Advertising Award campaign, ‘Sigh of Relief’, which places inclusivity and accessibility at the heart of the narrative. It will be backed by £1 million of advertising space across Channel 4.
The concept focuses on the in-store experience of three customers with accessibility needs when shopping for tech appliances. Seeking to resonate with the experience that many people with disabilities face when shopping, the ad maintains Currys comedic and hyperbolic ‘Beyond Techspectations’ style by featuring an over-exaggerated sigh of relief when their needs are met by a Currys colleague.
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Are ‘subtitles’ the future of radio?
I have long lamented that radio cannot do subtitles. Still fresh in my memory was the time, many years ago, when I was managing editor of BBC Radio 3 and we tried to make Wagner’s operas more accessible. Using DAB text, we synchronized real-time English translations of Wagner’s never-ending masterpiece, the four-opera cycle, “The Ring of the Nibelung.” What a nightmare. It was such a lot of work!
However, I continue to lament the lack of subtitles for radio, especially since I have witnessed television using them constructively.
For instance, BBC Alba, broadcasting in the Scottish Gaelic language, produces television with English subtitles, meaning that non-Gaelic speakers can enjoy the programming and learn something about life on the Scottish islands without speaking this indigenous language. As a radio guy, I’ve been rather jealous.
This has now potentially changed. Around New Year, I came across radio with “subtitles” and translations, something I believe to be a real game-changer, not in a highly theoretical way, but with real and immediate benefits. Technology is now advanced to the point that this can happen accurately and in real time by building a slight delay into the audio stream.
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The Business Case for Accessibility: Why Inclusion Is Non-Negotiable
Better for revenue, talent retention, and competitive advantage, so why wouldn’t you do it?
Every day, businesses are producing more content across different teams beyond marketing. But if that content isn’t accessible, it’s not reaching everyone. Accessibility ensures that all users, including people with disabilities, can fully engage with what you offer.With the European Accessibility Act (EAA) set to take effect in June 2025, the pressure is on. But meeting legal standards is only part of the story. Accessibility is also a proven driver of revenue, reputation, and retention.
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Captioned Ads to Make Mission Impossible the Most Accessible Film to Date
Mission Impossible – The Final Reckoning is set to become the most accessible cinematic release to date, with daily captioned screenings and the first fully-captioned ad reel that includes 29 brands.
Digital Cinema Media (DCM) is delivering the ad reel in support of a nationwide initiative by Paramount Pictures UK, the British Deaf Association and UK cinemas, providing daily captioned screenings of Mission Impossible in all Cineworld, Vue and Showcase theatres from May 21 - 29.
To encourage even greater inclusivity, DCM will continue to provide captioned ads as a free service, removing all budget and time constraints from the production process. The initiative aims to greatly improve accessibility tothe 18 million people registered as Deaf or Hard of Hearing in the UK.
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ITV to run silent ad break during Code of Silence premiere
ITV will run a silent ad break during the first episode of new drama Code of Silence this week, starring Bafta-winning actor and deaf campaigner Rose Ayling-Ellis.
All ads aired during the three minutes and 20 seconds ad break on Sunday 18 May, will be signed and/or subtitled and run without sound.
From ITV:
"No sound. No music. Just subtitles, BSL, and 10 brands who stepped up to reimagine what accessibility in advertising can look like.
Boots Hearingcare, Aldi, Allwyn, IKEA, CUPRA, Mission: Impossible – The Final Reckoning, Hellmann’s, Virgin Atlantic, Walkers and the Scottish Government all took part — helping spark meaningful conversation across audiences and the industry.
The campaign reached over 1.1 million people on social media, with 98% positive sentiment. Deaf awareness, BSL, accessibility and representation dominated the conversation — with many calling it “a landmark moment”.
It’s a small change in format, but a big statement about how we make media more inclusive - not just on our screens, but in the spaces in between too."
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Diageo on ‘smashing stereotypes’ with accessible influencer advertising
Leveraging its global reach, Diageo is ramping up its work with influencers in a bid to better resonate with consumers who have accessibility needs.
It is the company’s mission to make sure it’s “hiring the most talented and diverse teams” in order to ensure “consumers around the world feel represented”, explained global category director for beer, vodka, liqueurs and convenience, Gráinne Wafer, speaking at Creative Equals’ RISE conference today (15 May).
As a member of ISBA’s Ad Accessibility Network, Diageo has been on an “interesting journey” since 2017 with regards inclusivity. Wafer noted the importance of companies including people with disabilities in their campaigns.
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Making 2025: Efficiency through action
This event is a unique opportunity to explore how implementing responsible practices in businesses can lead to performance and success.
Meet experts, exchange best practices, and strengthen your relationships within the communications, marketing, and CSR ecosystem. Dive into a morning packed with inspiring talks and stories from committed brands, and leave with concrete ideas for taking effective action and making responsible communication the new normal.
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The All In Census
All In is the industry’s initiative to improve inclusion and representation within UK advertising, created by the Advertising Association, the IPA, and ISBA.
First launched in 2021, the All In Census is UK advertising’s only industry-wide survey of its kind, developed with Kantar.
14200+ advertising and marketing professionals took part in the third All In Census in March 2025, providing new insights on the representation and experience of UK advertising’s workforce, plus data to benchmark progress from. -
Rewriting What Vacation Planning Means For Blind Communities
For millions of blind and visually impaired people, image descriptions — known as “alt text” — are how they experience the world online. But too often it fails them, offering cold, generic or sometimes even no descriptions at all.
To paint a vivid picture of the beauty of Tennessee for visually impaired travelers, we worked with world-renowned songwriters to create lyrical, sensory-driven photo descriptions.
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Audio Descriptions in Media: Unlocking a World of Benefits
According to the World Health Organization (WHO) estimates, there are at least 2.2 billion people worldwide who have near or distance vision impairment.
For people who are blind, have low vision, colour blindness, or other vision impairments, much of the web content still remains inaccessible.
This is why it’s necessary to take measures to ensure that your web content is accessible to billions of people with vision impairments, by following the laws set by Americans with Disabilities Act (ADA) and international standards set by Web Content Accessibility Guidelines (WCAG).
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Inclusion and accessibility: Virginie Dubost talks about the concrete expectations of people with disabilities
At the March meeting of members of the Faire program , the Union des marques invited inspiring personality Virginie Dubost to share her experience of living with reduced mobility. As host of the podcast "Dialogues," dedicated to the topic of inclusion and CSR, Virginie highlights the obstacles to overcome in "real life" to meet everyday needs.